IT Support
Where we began, and why we are here.
You have things to do today, important things. Make sure you have the right tools with you, (and they work).
Over the last 20+ years we have seen many changes in the world, in general terms and in the technology market. we updated servers by driving patches around our small businesses on a CD (or a floppy disk) and we had dialup internet, or Dual ISDN if you were posh. Virus’s messed up websites, or delivered dubious popups to your PC…
The modern landscape is much different, we now have Ransomware, CEO fraud, Spearfishing and other highly sophisticated attack methods to contend with, that can destroy a business overnight. Millions of pounds are stolen daily, and Internet fraud funds revolutions. Whether we like it or not, we are all part of this larger picture. Proper protections are required, and investment is required to secure the business and its data. Without this you are on the back foot before you have begun. So where do you invest? Lets see what is the most cost effective and pertinent place to start.
We now have Hybrid working – we work from home or out on the road, but we need to maintain constant contact with the office, and our colleagues. Remote working, Teams, Work from Home, Cloud, 4G,5G, WiFi6, Cyber Essentials, all now need to be considered or achieved. Then back it up and protect it. Simple.
Experience Counts for Everything
We work across many industries including, healthcare, legal, manufacturing, renewables, defence supply chain, and retail. Each requires a different and specific consideration to achieve its goals and to meet industry defined, and generally accepted, standards. Our experience gained on one arena, allows us to provide and design solutions for another.
Experts in
System Design
- We will advise, design, supply and install, once the right solution has been identified.
- We use best in class equipment, software and services.
- Bespoke software? we will liaise with the third parties to ensure consistency.
- Supply chain issues? We have trusted distributors, with long established relationships, to get you the right kit, when you need it.
Network Security
- Install fully managed firewall solutions from the top vendors.
- Secure networks, secure data, manage staff and external access.
- Prevent, dont cure.
- Meet industry standards, achieve compliance.
Data Protection
- Protect the business against the unknown, or the unexpected. We can prepare and provide your Business Continuity and Disaster Recovery strategy.
- Clean the environment – we use advanced software products and services to ensure only the items and communications you need enter the workplace.
- Never assume its being backed up by your provider. And never assume its in the UK – Data Protection Regulations require this. We backup to our own, owned storage.
- Using suitable kit will give you the warranty, and peace of mind you require. No-one wants a warranty that takes 3 weeks to get your laptop back to you – they want it tomorrow – working!
Connectivity
- We provide business class connectivity across the board – and we answer the phone when you call. try it..
- Broadband, Fixed line (for a while), FTTC, FTTP, DIA, we can provide best in class, or best available at a competitive rate.
- Short term contracts – no problem, event connectivity? We understand the requirements for a modern business and that things move, fast. we can connect you for a few weeks, without a contract that lasts months or years.
- Staff on the road or at home need connecting to the office, quickly and securely. We can cover it and have it all in one place, and under control.
Modern Communication
- 18 years on VoIP gives us the experience we need to sort your telephony.
- Choose handsets, choose system, choose billing model that suits you, choose not to have a never-ending, support and maintenance contract that is 5 times more expensive that the system was in the first place.
- Own the kit, it lasts for years and years, why replace it every few years in this world we need to think of more that just the function. Our way is greener, and more sustainable.
- Get what you were promised, if we say it will work, it will. If your plan wont work, we’ll tell you!
Support
- When you call, we answer the phone. If you want technical, you get through to technical, not reception.
- We monitor and manage – reports come to us, not you. (Unless you want them obviously) We proactively act on the issue, hopefully before you are aware it exists.
- End user support – remotely to the desktop – irrespective of location. Goes without saying really.
Why choose us?
Trusted
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Case studies
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Case Study – Campus WiFi Networks
Supplying Internet to the south wests most prestigious holiday parks needs a specialist, specific technology, planning and deployment.
Multi Site – IP Telephony
With many of the sites open to the public, we needed to make sure that the deployment could be staged, and that it could be carried out with a seamless…
